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Our status page provides up-to-date information about the status of our services.

Image: Status

Calling us (October 2021)

Title: Calling us (October 2021)

Calling us (October 2021)

Our lines are very busy at the moment. At times it could take up to 45 minutes to speak with our team. 

If you rent a home from us, you can report a repair online.

You can also track your repair and make a payment using My Home Account.

Repairs update (October 2021)

Title: Repairs update (October 2021)

Repairs update (October 2021)

We are prioritising emergency and safety-related work at the moment and there is a national shortage of certain materials, so some repairs are taking longer to arrange. Customers who have reported a repair are being updated by text. If you have a repair, we will be in touch.

Coronavirus an update from us

Title: Coronavirus


The latest Coronavirus update for our customers and suppliers.

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